The Information Security Support Specialist will provide operational, administrative, and project-based support to Keck Medicine of Client’s Information Security department. This role plays a critical part in protecting the organization’s information assets, ensuring secure access control, and maintaining compliance with security protocols. The position will focus on Identity and Access Management (IAM) and require strong hands-on experience with SailPoint platforms.
Job Responsibilities:
Support the daily operations of the Information Security department with a focus on IAM and SailPoint platforms
Implement and maintain secure user lifecycle management processes including provisioning, de-provisioning, and access reviews
Configure and manage SailPoint IdentityNow and IdentityIQ to align with organizational IAM need
Manage SailPoint connectors for applications, directories, databases, and enterprise systems
Ensure compliance by managing and automating access certifications and governance reporting
Integrate SailPoint solutions with privileged access management (PAM) tools for secure handling of elevated permissions
Collaborate with other IT and security stakeholders to ensure IAM best practices are followed across systems
Respond to security incidents, assist with audits, and contribute to the development of IS policies and procedures
Provide documentation, reporting, and recommendations for improving identity governance processes
Support network and systems security projects as needed
Required Skills:
Minimum of 3 years’ experience in general Information Technology, ideally in a healthcare setting
Strong knowledge of IAM concepts including SSO, MFA, RBAC, and identity governance
Experience with SailPoint IdentityNow (cloud-based) and IdentityIQ (on-premise) platforms
Proficiency in managing SailPoint connectors and data integration workflows
Hands-on experience with user lifecycle management, role mining, and identity provisioning
Solid understanding of access reviews, certification campaigns, and compliance requirements
Familiarity with privileged access management (PAM) principles and integration
Strong problem-solving, analytical, and communication skills
Experience supporting secure IT operations in healthcare or regulated environments
Preferred Skills:
Experience working with healthcare IT security standards (e.g., HIPAA)
Familiarity with scripting or programming for identity automation tasks
Knowledge of broader Information Security concepts including incident response and network security
Certification in IAM or cybersecurity (e.g., Certified Identity and Access Manager (CIAM), CISSP, etc.)
Certifications:
[Specify if required or preferred: CIAM, CISSP, or related security certification]
Education: Bachelors Degree
Certification: Certified Identity and Access Manager