Welcoming you to Endless Opportunities

1. Answer multi-line phones, screen and route calls, and take messages for staff and physicians
2. Schedule and modify appointments for new and returning patients
3. Coordinate consultations with other clinics and specialists as needed
4. Greet patients and visitors, manage the waiting area, and communicate any delays
5. Collect and verify patient demographic and insurance data
6. Determine need for patient signatures and document appropriately
7. Identify and process required authorizations based on payer type
8. Inform patients about payment expectations and collect co-pays
9. Maintain accurate patient records in compliance with documentation standards
10. File and retrieve chart documents; manage scheduling reports
11. Prepare charts for appointments

• Prepare and maintain exam room supplies and equipment
• Ensure cleanliness and organization of exam rooms and clinical areas
• Escort patients to exam rooms; measure and record vital signs
• Prepare patients for examinations and explain procedures clearly
• Report symptoms, concerns, or changes to clinical personnel
• Document all clinical information and patient interactions accurately
• Assist physicians during procedures and exams
• Administer medications and perform injections under appropriate supervision
• Collect lab specimens and ensure proper processing per protocol
• Process prescription refill requests according to established procedures

• High School Diploma or equivalent
• Completion of an accredited Medical Assistant program
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Basic understanding of medical terminology and clinical procedures
• Ability to handle patient information confidentially and accurately
• Proficient with office equipment and scheduling/reporting tools

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred
• CPR certification preferred or ability to obtain upon hire

Education: High School

Certification: Certified Medical Assistant , Registered Medical Assistant